Privacy Policy for Teik Store

Effective Date: May 3, 2026

1. Introduction

Welcome to Teik Store (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws.

2. Information We Collect

As a WordPress e-commerce store, we collect information necessary to process your orders and improve your experience:

Identity Data: Name, username, or similar identifier
Contact Data: Billing address, delivery address, email address, and phone number
Transaction Data: Details of payments and products purchased
Technical Data: IP address, login data, browser type, and version (via WordPress, hosting provider, and security tools)
Profile Data: Username, password, and order history

3. How We Collect Your Data

We collect data through:

Direct Interaction:
Information you provide when creating an account, placing an order, or contacting customer support.

Automated Technologies:
We automatically collect technical data through cookies, server logs, and similar technologies when you use our website.

We also use Site Kit by Google, which may integrate services such as Google Analytics to monitor website performance, traffic, and user behavior.

4. Purpose of Data Processing

We use your personal data to:

Process and deliver your orders
Manage your account and provide customer support
Comply with legal, tax, and accounting obligations
Improve website performance, security, and user experience

5. Third-Party Disclosures

We do not sell or rent your personal data. However, we may share necessary information with trusted third parties, including:

Payment Gateways: Such as Stripe, PayPal, or local Malaysian providers (e.g. Billplz, FPX via banks)
Shipping Partners: Courier services for order delivery
Hosting Provider: Hostinger, which may process technical data such as IP address, server logs, and website activity for performance and security
Analytics Services: Google services used for website analytics and performance tracking

6. Cookies

We use cookies to improve user experience, maintain login sessions, manage shopping carts, and analyze website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Data Retention

We retain your personal data only for as long as necessary:

Order and transaction data: up to 7 years for legal, tax, and accounting purposes
Customer accounts: until deletion is requested
Marketing data: until you unsubscribe or withdraw consent

When data is no longer required, we will securely delete or anonymize it.

8. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

All data transmissions are secured using SSL/TLS encryption.

9. Your Legal Rights (PDPA and other applicable laws)

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Withdraw consent for marketing communications
Request deletion of your personal data (where applicable)

10. Contact Information

If you have any questions or wish to exercise your rights, please contact us:

Email: [Your Email Address]
Address: [Your Business Address]